Introducing: Our Loyalty Program!
We appreciate your every purchase you make at Fortuna Femme, so we want to pay you back! We've been refining our loyalty program and feel that it is finally just right, so we've decided to formally introduce it. From here on out, every dollar you spend translates into one point, and once you have enough points you will get a $25 or $50 discount. We're sure you need all the details so look below!
Who can join?
Anyone with an account is automatically enrolled.
How do I earn points?
You automatically earn 5 points for signing up for an account. After that you will earn 1 point per dollar spent at Fortuna Femme. There is no limit to the number of points you can earn!
What are the rewards?
Once you have accrued some points you can redeem them for a $25 or $50 discount code. 325 points will earn you $25 however, if you continue to save your points you can opt for a $50 code once you've hit 500 points. That's 10% cash back!
How do I view my point balance?
Your point balance can be found by logging into your account. and looking at the loyalty points module found in the lower right hand corner of your screen.
How do I redeem my points?
When you are logged into your account, launch the Points module by selecting the loyalty points tab found at the bottom of your window or under Your Account. Select the tab called Redeem Points, and select your preferred reward.
If I make a return or exchange do I get to keep my points?
If you cancelled or returned a purchase, the corresponding points will have been removed from your account. For exchanges, your final purchase value will be reflected in the total number of points you accrue.
Can I use my points during checkout?
Not directly - please redeem your points for a coupon code which can then be applied during checkout.
Still have some questions? Let us know below!